iAM Smart Adds AI Assistant: Instant Official Answers, One-Click Service Links, Personalised Upgrade by Year-End
DPO on 14 Oct announced iAM Smart AI Assistant: type a question for answers from official sources; online applications get eligibility, steps and one-click links, with e-ME where applicable. App 5.0 rolls out through late October; tap Swifty to activate. Personalised enhancement anticipated by end-2026.